Fully managed IT Department
24/7 Help Desk
When your staff has a question or a problem with their technology they contact the HelpDesk for resolution.
Proactive Monitoring
We monitor everything. It’s always our goal to avoid problems whenever possible.
Managed IT Security
IT Security goes beyond SPAM, antivirus, and firewalls. Our security education and expertise is tested daily.
Ticketing, Reporting & Documentation
Every alert, every minute of support, every add, move or change is ticketed and provided in a scheduled report.
Managed Backup & Recovery
Backup & recovery is the most critical component of a company’s security plan, and the least understood concept.
Managed Cloud Computing
Cloud services provide easy access to information and scalability while improving security and reducing cost.
24/7 Help Desk
When your staff has a question or a problem with their technology they contact the HelpDesk for resolution. No matter the issue, their location, or the time – we’re there to fix it.
Proactive Monitoring
We monitor everything. Monitoring and alerting is essential to resolve problems before they start and identify trends. It’s always our goal to avoid problems whenever possible.
Managed IT Security
IT Security goes beyond SPAM, antivirus, and firewalls. You need an advocate that is committed to daily education on the latest security threats and trends. We are not only comparing security products and vendors on a regular basis but we live on the front lines working with thousands of users and computers. Our security education and expertise is tested daily.
Ticketing, Reporting & Documentation
We emphasize documentation. We start every relationship with discovery to learn and record everything we can about your people, processes and systems. Going forward we document everything else; Every alert, every minute of support, every add, move or change is ticketed and provided in a scheduled report.
Managed Backup & Recovery
Backup & recovery is the most critical component of a company’s security plan. It is also the least understood concept around board room tables. You’re pretty sure your backup system can recover a file, but from what date, how long will it take, what if there is a total loss? We answer these questions before tailoring a backup solution to accommodate your requirements.
Managed Cloud Computing
Almost every business around the world has cloud services. They provide easy access to information and on-demand scalability while improving security and reducing cost. What’s not to love?
